What is a domain name?
Domain names are the familiar and easy to remember names used in lieu of the difficult to remember Internet Protocol (IP) address numbers. IP addresses are used to locate computers on the Internet.
What is the Domain Name System (DNS)?
The Internet Domain Name System consists of an organized, hierarchical directory of all domain names and their corresponding computers.
What is a top level domain?
A top level domain is used to designate the type of organization or the country of origin. Generic top level designators are commonly three letter suffixes like .com, .net, .org, .edu. Country code top level domains are commonly two letter suffixes like .ca, .us, .uk, etc., as assigned by the United Nations.
How does .ca differ from .com?
.ca is the country code Top Level domain (ccTLD) designating Canada. .com is the generic Top Level domain (gTLD) designating commercial activities. The policies and administration of the .ca domain name will be set by Canada Registry and governed by Canadian law. The gTLDs are managed in the United States under American law.
How do I modify my registration information?
To modify your registration information (DNS, technical/administrative contact, address, etc.) please contact your certified registrar.
Can I transfer my .ca registration to another organization/registrant?
Yes. To transfer your registration, please contact your registrar.
How can I retrieve my user id and password?
To retrieve your user id and password, please contact your registrar.
Do .ca registrants have portability of their domain name registrations between CIRA certified registrars?
Yes. When a registrant changes its registrar, its registration period for a domain name registration will not be changed or lost. A registrant is permitted to change its registrar of record at any time. There is a cost associated to this action.
If a domain name, which is identical or similar to my trade mark or business name, is registered by someone else, what can I do?
If another party has registered a .ca domain name that you believe infringes on your rights (or wish to register yourself for your use), you might wish to consider initiating a proceeding or pursue whatever remedies are available to you in the courts.
What are Canadian Presence Requirements?
Canadian Presence Requirements are criteria that classify Registrants according to legal status (e.g. a company vs. an individual). The legal type determines whether Registrants are eligible to register .ca domain names.
What is a legal type?
A legal type is a category that classifies Registrants’ legal status in Canada as defined in the Canadian Presence Requirements for Registrants. .ca registrants must conform to at least one legal type to meet Canadian Presence Requirements. The legal type categories are:
Canadian citizen
Permanent Resident of Canada
Legal Representative of a Canadian Citizen or Permanent Resident
Corporation (Canada or Canadian province or territory)
Trust established in Canada
Partnership Registered in Canada
Canadian Unincorporated Association
Canadian Trade Union
Canadian Political Party
Canadian Educational Institution
Canadian Library, Archive or Museum
Canadian Hospital
Her Majesty the Queen
Indian Band recognized by the Indian Act of Canada
Aboriginal Peoples (individuals and groups) indigenous to Canada
Government or government entity in Canada
Trade mark registered in Canada (by a non Canadian owner)
Official marks registered in Canada
Are all .ca domain name registrations scrutinized to determine if Registrants meet Canadian Presence Requirements?
Every domain name registration is scrutinized. The Registry may investigate and request further information from any registrant with information that does not appear to comply with its Policies, Rules and Procedures including the Canadian Presence Requirements for Registrants.
How does the Registry determine if a .ca domain name registration should be investigated?
Through electronic and manual verification of the information provided by registrants (legal type, legal registrant name and Administrative Contact information), the Registry determines if a domain name registration should be investigated to ensure it is in compliance with Canadian Presence Requirements, Policies, Rules, and Procedures.
How does the Registry investigate a domain name registration request for compliance of Canadian Presence Requirements?
The Registry may contact registrants and request that specific information relating to the Registrants’ legal status be submitted within a specified time period. If the Registry does not receive the information requested within the required time frame, the registration will be cancelled.
What type of documents is requested to confirm that Registrants meet Canadian Presence Requirements?
Depending on Registrants’ legal type, the Registry may request various types of documents, which include, but are not limited to:
Canadian Government issued photo identification (e.g. driver’s licence)
Articles of Incorporation
Registration Number of Official Mark
Registration Number of trade mark
Trade mark Documentation
Partnership agreement
What happens if Registrants fail to meet Presence Requirements?
If an individual or organization applying for a .ca domain fails to meet Canadian Presence Requirements during the registration process, the registration will be terminated and any associated domain names will be cancelled.
